Midnight Lab

Privacy policy

Privacy Policy

Effective Date: November 2025
Company: Midnight Lab Ltd
Website: midnightlab.co.uk

1. Introduction

At Midnight Lab, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.

2. Information We Collect

Personal Information: name, email address, shipping and billing address, phone number, and payment details when you place an order.
Usage Data: information about how you use our website (such as pages visited, time spent, and clicks).
Technical Data: IP address, browser type, operating system, and device information.
Marketing Preferences: your choices about receiving marketing emails or product updates.

3. How We Use Your Information

We use your personal information to:

Process and deliver your orders.
Communicate with you about your purchase or subscription.
Improve our website, products, and customer experience.
Send you marketing content (only if you’ve opted in).
Comply with legal and tax obligations.

We never sell or rent your personal information to third parties.

4. Data Storage & Security

Your personal data is securely stored on Shopify’s servers, which are GDPR-compliant and encrypted. We retain your information only for as long as necessary to fulfil your order or meet legal obligations.

5. Payments

Payments are processed securely through Shopify Payments or PayPal. We do not store your full payment card details. Shopify encrypts payment information using PCI-DSS standards.

6. Your Rights

Under UK data protection law (UK GDPR), you have the right to:

Request access to the data we hold about you.
Correct or delete your information.
Withdraw marketing consent at any time.
Lodge a complaint with the Information Commissioner’s Office (ICO).

To exercise these rights, contact us at info@midnightlab.co.uk.

7. Cookies

We use cookies to improve site functionality and understand visitor behaviour. You can manage or disable cookies in your browser settings.

8. Third-Party Services

We use trusted third-party providers such as Shopify, Google Analytics, and email marketing platforms. These partners only collect or process data necessary for their services and operate under strict privacy controls.

9. Updates to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions about this policy or how your data is handled, please contact us at:

📧 info@midnightlab.co.uk
📍 Midnight Lab Ltd, London, United Kingdom